Terms & Conditions
1. Introduction
Welcome to Blessed and Made. By accessing or using our website at www.blessedandmade.co.za and purchasing from us, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.
If you do not agree to these terms, please do not use our website.
2. About Us
Business name: Blessed and Made Website: www.blessedandmade.co.za Email: hello@blessedandmade.co.za Phone:+27 76 565 7943 Location: South Africa
3. Use of Our Website
By using our website, you confirm that:
- You are at least 18 years of age, or have the consent of a parent or guardian
- The personal information you provide is accurate and up to date
- You will not use our website for any unlawful or fraudulent purpose
- You will not attempt to gain unauthorised access to any part of our website or systems
We reserve the right to suspend or terminate access to our website for any user who violates these terms.
4. Products
We take great care to accurately represent our products on the website, including descriptions, images, and pricing. However:
- Product colours may appear slightly different on screen depending on your device settings
- We reserve the right to discontinue or modify any product at any time without notice
- All products are subject to availability
5. Pricing
All prices on our website are listed in South African Rand (ZAR) and include VAT where applicable.
We reserve the right to change prices at any time without prior notice. If a pricing error is discovered after your order has been placed, we will contact you before processing the order to confirm the correct price.
6. Orders and Payment
When you place an order on our website:
- You are making an offer to purchase the selected items
- We will send you an order confirmation email — this confirms we have received your order, not that it has been accepted
- We reserve the right to decline or cancel any order at our discretion, including in cases of stock unavailability, suspected fraud, or pricing errors
Payment is required in full at the time of purchase. We accept payment via our secure payment gateway. Your card details are never stored on our website.
7. Shipping and Delivery
We aim to process and dispatch orders within 3 to 5 business days of payment confirmation. Delivery timeframes depend on your location within South Africa and are subject to courier availability.
- Delivery costs are calculated at checkout
- We are not responsible for delays caused by the courier once your order has been dispatched
- A tracking number will be provided once your order has been shipped
- Please ensure your delivery address is correct at the time of ordering — we cannot be held responsible for orders delivered to an incorrect address provided by the customer
For more information, please refer to our Shipping Policy.
8. Returns and Exchanges
We want you to love every purchase from Blessed and Made. If you are not satisfied with your order, please contact us within 7 days of receiving your item.
Returns and exchanges are accepted under the following conditions:
- The item is unused, unwashed, and in its original condition
- The item is returned in its original packaging
- Proof of purchase is provided
The following items cannot be returned or exchanged:
- Items marked as final sale or on clearance
- Satin hair accessories (scrunchies, bonnets, headbands, hair bows) for hygiene reasons, unless the item is faulty or damaged upon arrival
If you received a damaged or incorrect item, please contact us immediately at hello@blessedandmade.co.za with photos and your order number and we will resolve it as quickly as possible.
Return shipping costs are the responsibility of the customer unless the return is due to our error.
9. Faulty or Damaged Goods
In the unlikely event that you receive a faulty or damaged product, you are entitled to a replacement, repair, or refund in accordance with the Consumer Protection Act 68 of 2008. Please contact us within 7 days of receiving the item.
10. Intellectual Property
All content on this website — including text, images, logos, product photos, and designs — is the property of Blessed and Made and is protected by applicable copyright and intellectual property laws.
You may not reproduce, distribute, or use any content from our website without our prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law, Blessed and Made shall not be liable for:
- Any indirect, incidental, or consequential loss arising from your use of our website or products
- Loss or damage caused by events beyond our reasonable control, including natural disasters, courier delays, or system failures
- Any errors or interruptions in website availability
Our total liability to you in connection with any order shall not exceed the amount paid for the relevant products.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy at www.blessedandmade.co.za/privacy-policy.
13. Consumer Protection
These Terms and Conditions are subject to the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002. Nothing in these terms limits or excludes any rights you have under applicable South African consumer protection legislation.
14. Changes to These Terms
We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be published on this page with an updated date. Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.
15. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes arising from these terms or your use of our website shall be subject to the jurisdiction of the South African courts.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: hello@blessedandmade.co.za Phone: +27 76 565 7943 Website: www.blessedandmade.co.za