Privacy Policy
1. Introduction
Welcome to Blessed and Made. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at www.blessedandmade.co.za or make a purchase from us.
By using our website, you agree to the collection and use of your information in accordance with this policy and the Protection of Personal Information Act 4 of 2013 (POPIA).
2. Who We Are
Business name: Blessed and Made Website: www.blessedandmade.co.za Email: hello@blessedandmade.co.za Phone:+27 76 565 7943 Location: South Africa
3. Information We Collect
When you visit our website or place an order, we may collect the following personal information:
Information you provide to us:
- Full name
- Email address
- Phone number
- Delivery and billing address
- Payment information (processed securely through our payment provider — we do not store card details)
- Any messages or enquiries you send us
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on our website
- Device information
- Cookies and similar tracking technologies
4. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Send you order confirmations and delivery updates
- Respond to your enquiries and customer service requests
- Send you marketing emails and promotions (only if you have opted in)
- Improve our website and shopping experience
- Comply with legal obligations
- Prevent fraud and protect the security of our website
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in running our website and fulfilling orders, including:
- Payment processors (e.g. PayFast, PayGate, or similar)
- Courier and delivery partners
- Email marketing platforms
- Website hosting and analytics providers
These third parties are only permitted to use your information for the specific purpose of providing their service to us and are required to keep your information confidential.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.
You can choose to disable cookies through your browser settings, however this may affect the functionality of certain parts of our website, including the shopping cart.
7. Data Storage and Security
We take the security of your personal information seriously. Your data is stored on secure servers and we use appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
8. Your Rights Under POPIA
As a South African resident, you have the right to:
- Know what personal information we hold about you
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us at hello@blessedandmade.co.za.
9. Marketing Communications
If you have subscribed to our newsletter or opted in to receive marketing emails, we may send you updates about new products, promotions, and news from Blessed and Made.
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly at hello@blessedandmade.co.za.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
11. Children’s Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:
Email: hello@blessedandmade.co.za Phone: +27 76 565 7943 Website: www.blessedandmade.co.za
For complaints about how your personal information is handled, you may also contact the Information Regulator of South Africa at www.justice.gov.za/inforeg.